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ANA
ANA Care Promise
ANA Care Promise: Inflight Meals
Our cabin crew are ready to serve you. See how we're offering the same Japanese hospitality and tastes onboard every ANA flight, now with an extra level of safety as a part of our ANA Care Promise. Click below to see a video of what you can expect!
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COVID-19 Testing Required to Board Flights to US
COVID-19 Testing Required to Board Flights to US
All air passengers traveling to the US are required to get tested within three days prior to their departure date. Proof of negative results or documentation of having recovered from COVID-19 and a signed attestation is required before boarding the flight. Passengers without proper documentation will be denied boarding.
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Important Notice Before Traveling to Japan
Important Notice Before Traveling to Japan
All passengers traveling to Japan are required to submit a negative COVID-19 test result conducted within 72 hours and will be required to take another test upon arrival to Japan. Those that are unable to provide a negative test result will be asked to wait at an accommodation facility secured by the quarantine station. Please be sure to be informed of the entry requirements before making travel plans.
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ANA Network Highlights
ANA Network Highlights
When you're ready, travel safely with us and our new standard of air travel. The flight schedule for March through April 18 is available for your travel planning needs! Due to specific travel demands, we will have additional direct routes including San Francisco to Kansai (Osaka), Seattle to Haneda (Tokyo), and flights to Nagoya from Los Angeles and San Francisco. Click below for more details about the additional routes and dates!
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Change Fees Waived Through March 31
Change Fees Waived Through March 31
With travel plans disrupted, ANA wants to ensure you have peace of mind and flexibility in your booking. That's why we're waiving all fees for changes to reservations made between June 12th, 2020 and March 31st, 2021.
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Notice of Closure of AMC Partner Program
Notice of Closure of AMC Partner Program
The AMC Partner Shops Program will no longer be available from March 2021. Please check the link below to view the list of partners. We thank you for your patronage and appreciate your understanding.
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[Customer Service Center, the Americas]
[Address] 21250 Hawthorne Blvd., Suite 200, Torrance, CA 90503, U.S.A.

If you are calling from the 50 States or Brazil:
[Phone Number] 1-800-235-9262 (Toll-free)
[Business Hours] For inquiries regarding International Reservations: Open Daily

*For customers who are hearing or speech impaired, please dial 711 on your
telephone to place a relay service call to 1-800-235-9262.
[Publishing/Editing] All Nippon Airways Co., Ltd.
© All Nippon Airways Co., Ltd.