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To meet travel demands, we're offering an additional direct flight from Chicago to Osaka, Kansai (July 18). Start planning your next trip with ANA.
For passengers traveling to Japan

All passengers are required to have a certificate of a negative COVID-19 test result at their departure country before boarding. Those who do not have certifications that clearly indicate a valid specimen collection method, testing method, and testing period will not be permitted entry into Japan.

We will deny boarding if we cannot confirm a valid test certificate upon check-in so please be sure to check off all items on the checklist before heading to the airport. You can also find answers to frequently asked questions here.
Restrictions and Measures Upon Entry into Japan Entry Restricotions and Quarantine Measures
[Restrictions and Measures Upon Entry into Japan]
All passengers entering Japan are required to have a certificate of a negative COVID-19 test result at your departure country before boarding. Additionally, effective April 19, 2021, certifications must clearly indicate valid testing methods as some are deemed invalid. Those that do not have proper certification will not be admitted to board. Please use the specified format for the test certificate found from the Ministry of Health, Labour and Welfare website.
ANA Services for International Flights
5-Star COVID-19 Safety Rating from SKYTRAX
- Click here to watch SKYTRAX video
Comprehensive Quarantine Travel Service for Passengers Arriving in Japan
icon We're waiving all fees for changes to reservations made between June 12, 2020 and September 30, 2021.
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[Customer Service Center, the Americas]
[Address] 21250 Hawthorne Blvd., Suite 200, Torrance, CA 90503, U.S.A.

If you are calling from the 50 States or Brazil:
[Phone Number] 1-800-235-9262 (Toll-free)
[Business Hours] For inquiries regarding International Reservations: Open Daily

*For customers who are hearing or speech impaired, please dial 711 on your
telephone to place a relay service call to 1-800-235-9262.
[Publishing/Editing] All Nippon Airways Co., Ltd.
© All Nippon Airways Co., Ltd.