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When it's time to start planning travel again, you can do so with absolute confidence and peace of mind.
Here are some things you can expect from the moment you check-in to the moment you board with us. |
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Before departure |
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Check-in online to save time and enjoy a smoother travel experience! |
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Security area |
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Your temperature may be checked depending on the departure airport. |
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Lounge |
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Transparent acrylic panels are installed at the lounge receptions and food and drinks are provided individually wrapped. |
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Gate area |
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To allow for proper social distancing, we are boarding passengers by rows from back to front starting with passengers
seated at window seats. |
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In-flight |
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While the aircraft cabins are cleaned and disinfected regularly, be sure to ask our cabin attendants for additional antibacterial wipes! |
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Not ready to venture out just yet? |
No worries! There's plenty to discover while staying at home. Play GAME CHRONICLE, brought to you by "IS JAPAN COOL?" and register your high score! |
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Supporting health care heroes |
In an effort to combat COVID-19, ANA employees volunteer to produce 50,000 hospital gowns ordered by the Japan Ministry of Health,
Labor and Welfare. ANA thanks our frontline health workers for everything they do to help us during this time. |
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[Customer Service Center, the Americas]
[Address] 21250 Hawthorne Blvd., Suite 200, Torrance, CA 90503, U.S.A.
If you are calling from the 50 States or Brazil:
[Phone Number] 1-800-235-9262 (Toll-free)
[Business Hours] For inquiries regarding International Reservations: Open Daily
*For customers who are hearing or speech impaired, please dial 711 on your
telephone to place a relay service call to 1-800-235-9262.
[Publishing/Editing] All Nippon Airways Co., Ltd.
© All Nippon Airways Co., Ltd.
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